Wireless Network

Who is my Resident Computer Consultant (RCC)?

Students (both undergrad and graduate) get most of the help they need with computers through their Resident Computer Consultant (RCC).  These are students who live in student housing whose job it is to provide this help.  Each RCC is assigned to a housing unit (some larger ones may have several RCCs).  To find yours, go to

How to: Connect iPhone to the Stanford wireless network

To register your iPhone, connect to the Stanford wireless network, open a web browser, and point it to any page. The Stanford Network Self-Registration page opens. Tap Continue to Registration Choices and follow the on-screen prompts.

Where can I get information about Stanford DSL?

Remote SUNet Access over DSL provides a high-speed network connection to a faculty or staff member's home or off-campus location that is comparable to the one in their Stanford office.

DSL for Faculty and Staff

What is NetDB?

NetDB is a database tool used primarily by LNAs (local network administrators) and IT Services staff to assign and manage IP addresses for computers and printers.

How do I order a LaptopConnect Card and Plan?

If you need a LaptopConnect card, choose your national or international your plan and then tell your Department Contact who will submit your order through the Order IT web site.

How can I get my Apple iPhone to work with Stanford's wireless network?

You must register your iPhone's wireless card so that it can connect automatically to Stanford's wireless network into Stanford's NetDB system.

On-campus students can register their wireless card online at the Rescomp website. If you can't self-register, contact your RCC for help.

How do I turn off my wireless connection?

Every laptop manufacturer has their own way of managing wireless network connections. See Details.

Some methods used to turn off the wireless network connection in Windows include:

Connecting to Stanford's Wireless Network with Windows 7

You need to register your computer before you can connect to Stanford's wireless network.

Registering your computer:
For Faculty, Staff, and Students living off-campus: You should see the Stanford Network Self-Registration page when you first attempt to connect your computer to the Stanford Network. Follow the on-screen instructions.

How do I connect to Stanford's wireless network using Mac OS X?

To connect to Stanford's wireless network, you need a valid SUNet ID or a wireless guest account and an 802.11b or 802.11g compatible wireless adapter.

Sometimes when I move from one building to another, I lose my IP address. Why?

Your laptop's network address is controlled by the device (Wireless Access Point) that issued the address. When you move around, you lose connection with that device making the address unusable.

The device in the area you have moved to needs to issue your laptop another address. Try releasing and renewing your DHCP lease.

To renew your DHCP lease for Windows 7:

What do I need to connect to Stanford's wireless network?

To connect to the wireless network, you'll need an 802.11b or 802.11g wireless-capable laptop (or a wireless card), and a registration entry in Stanford's network database, NetDB.

I can see a wireless network in my building, but I can't get access to it. Why?

Some schools run their own wireless networks as a private Local Area Network (LAN) and may restrict access. Connect to Stanford's network instead of the private LAN. When you connect, set your card's SSID to Stanford. The SSID is case-sensitive. Be sure to use initial capital S.

How do I register my wireless card on the network?

All network devices need to be registered in the Stanford network database (NetDB) before they are allowed to connect to SUNet. Even if you have already registered your laptop's wired Ethernet connection, you must register your wireless connection separately.

I've already registered my laptop for use in my dorm. Can I use it with my wireless card?

Not until you've registered the wireless card. Each network device has its own unique Access Control (MAC) address which must be registered with NetDB to use it on SUNet.

All network devices must be registered in the Stanford network database (NetDB) before they are allowed to connect to SUNet.

Does the Stanford Wireless Network use WEP?

The wireless network on campus does not use WEP (Wireless Encryption Protocol) at this time. Exploits for WEP are well known, so it is not considered secure.