These are the top solutions for Desktop Hardware and Support:
If you did not back up your keys, or if there is a problem with your back up, your Data Recovery Agent (DRA) can still recover your files. Submit a HelpSU request for assistance. If you have permitted other users to share your encrypted files, those users can recover your data as well.
The Information Technology Services Backup and Recovery Service (BaRS) is a convenient, cost-effective way for Stanford faculty and staff to back up and recover crucial data on servers. The BaRS service utilizes TSM software (Tivoli Storage Manager®, a product from IBM) to back up data over SUNet to a centralized, secure storage facility.
Once installed and configured, TSM will automatically back up your system at a specified time each workday.
Yes. Exclude each from the other's backup.
Make sure to exclude your external Time Machine volume from Retrospect lest it continuously try to back up that data. Likewise, don't have your Retrospect backup archive going onto an attached volume that Time Machine sees and wants to back up.
Yes. OnCall Services provides fee-based computer support to individual faculty, staff, students, and University departments.
The work can be done onsite in campus offices or in the OnCall Services office on campus by appointment.
NOTE: Visits to residences are not available.
Yes, IT Services Computer Resource Consulting (CRC) provides for-fee computer support to Stanford schools, departments and institutionsSee the Computer Resource Consulting web page for more information, including rates.
Each solution has advantages and disadvantages. The Backups for Departments & Workgroups page reviews your options and gives pricing information for third-party vendor services.
HIPAA contains standards and rules which govern the privacy of individually identifiable health information. This act includes the HIPAA Privacy Rule, which was finalized in December, 2000.
The Office of Accessible Education (OAE) is here to provide you with the support and services needed to participate in the rich and varied life of Stanford University. The office is at 563 Salvatierra Walk. It is open Monday through Friday from 9am - 12pm and 1pm - 4pm.
If you own or require adaptive computing equipment, contact the Student Disability Resource Center, (650) 723-1066, TTY calls: (650) 723-1067.