Information on IT Services

About Stanford Instant Messaging

Stanford Instant Messaging (Stanford IM) is Stanford's free, secure instant messaging service. It uses SUNet IDs, Kerberos-based authentication, and SSL encryption to allow University faculty, staff, and students to conduct confidential business quickly and securely with

How do I order software from the Software Licensing Web Store?

Have the following information ready before ordering from the Software Licensing Store:

 

About Managed Desktop

Managed Desktop enables departments to centrally manage their desktop computers using automated processes.

Some of the functions performed by Managed Desktop include:

I need software. How can I get it?

The Software at Stanford site provides information about software available for use or purchase on campus. To purchase software, check out Procurement, the Bookstore, and the Software Licensing office.

What is Essential Stanford Software and where can I get it?

Essential Stanford Software (ESS) is a suite of applications provided free of charge to faculty, students, and staff. ESS includes applications to keep your password secure, protect against computer viruses, and transfer files.

Software is available for both Windows and Macintosh operating systems and is distributed online.

About Stanford's SharePoint service

If you or your colleagues need to share documents, collaborate on content, or manage collaboration on projects, then you may want to consider SharePoint. It is well suited for internal, non-public applications such as department intranets, research project sites, or class portals.

Can my laptop connect at Stanford West and on Campus?

If you are a Stanford West resident and have installed your cable modem, please call 5-HELP and tell the operator that you are a Stanford West resident. Let the operator know that you need a device registered and to set the options for Roaming in your record.

If you have not installed your cable modem, please install it before calling 5-HELP to register your device and enable roaming.

What is DCM?

The Desktop Configuration Management (DCM) service helps technical support staff automatically standardize the configuration settings on all of the desktop computers in a department. The DCM tool automates the application of hardware, software, Internet, network, and security settings standards.

For more information, visit the Desktop Configuration Management web page.

About the Security Self-Help Tool

The Security Self-Help Tool performs basic security checks and repairs on Windows Vista, Windows XP, and Windows 7 computers. 32-bit and 64-bit versions are supported.

This program must be run by a user with Administrator privileges. If you have local computer support, talk to your support technician before attempting any changes other than setting a strong password for your own Windows account.

Download Security Self-Help Tool 3.1

What are Tech Briefings? When are they?

Tech Briefings are informal, interactive seminars on computer-related topics of interest to the Stanford community. They're held on Fridays from from 2:00 to 3:30 P.M. in Turing Auditorium at Polya Hall. Tech Briefings are free and no registration is required.

Want more information? Wondering what topics are scheduled for this quarter? Visit the Tech Briefings page.

Where is Turing Auditorium?

Turing Auditorium is in Polya Hall Room 111 on the Jordan Quad.

The Searchable Campus Map shows Polya Hall.

This map shows all of Tech Training's training facilities.

This lecture hall seats 88 people. The rental rate is $60 per hour with 2-hour minimum time blocks.