Stanford West & Welch Road - Cable TV

My cable TV isn't working, but it was working previously. What should I do?

If you live on campus, call service repair at 650.723.1611.

If you live in Stanford West or in the Welch Road Apartments, call 650.725.HELP Monday through Friday 8 to 5, or the Stanford Operator at 650.723.2300 outside of regular business hours.

My TV only receives channels 1-12. What's wrong?

Channels 1-12 are courtesy channels available at no charge. You must subscribe to cable TV To receive additional channels.

To sign up for cable TV, students who live on campus can use the IT Services Site at

Non-students and residents of Stanford West and Welch Road can call 650.725.HELP.