Backup and Recovery

What is the BaRS service and where can I get more information about it?

The Information Technology Services Backup and Recovery Service (BaRS) is a convenient, cost-effective way for Stanford faculty and staff to back up and recover crucial data on servers. The BaRS service utilizes TSM software (Tivoli Storage Manager®, a product from IBM) to back up data over SUNet to a centralized, secure storage facility.

Once installed and configured, TSM will automatically back up your system at a specified time each workday.

Should I shut down Time Machine before a Retrospect backup or vice versa?

Yes. Exclude each from the other's backup.

Make sure to exclude your external Time Machine volume from Retrospect lest it continuously try to back up that data. Likewise, don't have your Retrospect backup archive going onto an attached volume that Time Machine sees and wants to back up.

Help! I did not back up my encryption keys or there is a problem with my backup.

If you did not back up your keys, or if there is a problem with your back up, your Data Recovery Agent (DRA) can still recover your files. Submit a HelpSU request for assistance. If you have permitted other users to share your encrypted files, those users can recover your data as well.

Why does the billed BaRS usage look so much higher than the size of my documents folder?

The billed GB monthly rate is the highwater mark of your stored data usage in the month. It counts the initial version of each file backed up, along with up to two copies of subsequent versions of each file that is changed.

If you do not make changes to a lot of files, you may have one verison of most files and changed versions of only a few.

I'm using BaRS. Can I exclude certain files or folders from routine backups?

Yes, you can exclude folders from backups.

To exclude folders from backups:

How do I get help for BaRS backup problems?

The Backup and Recovery Service Overview has general information on backup. If you need additional assistance, please contact your local BaRS administrator (usually your departmental Local Network Administrator).

I'm using BaRS. How long are my files kept?

An unchanged file will be kept indefinitely, but file retention can be affected by how often a file is updated. Up to three iterations of a file will be retained by successive backups. If a file is updated again, the oldest version is discarded during the next scheduled backup. If you need to keep more than three versions of a file, be sure to give each version a unique name.

I'm using BaRS. How secure are my files? Are they safe? Are they private?

Backups are stored on tapes in a secure, climate-controlled data storage facility located on campus. Copies are also kept off site by a professional remote data storage service.

What backup options are available at Stanford for desktop computers?

Backups can be done locally onto drives or servers that your department or workgroup purchase and administer, or through a third-party vendor such as Iron Mountain or the MozyPro service.

Each solution has advantages and disadvantages. The Backups for Departments & Workgroups page reviews your options and gives pricing information for third-party vendor services.

I'm using BaRS. Should I back up everything on my computer?

In most cases, backing up everything on your computer is not necessary. If all the system files and applications can be installed from their original CDs, and if time permits, then backing up only data is a great way to save in backup costs.

I'm using BaRS. Can I get a copy of my data backed up onto CD or DVD?

Due to resource constraints, we do not offer a CD/DVD backup service to our clients.

Do BaRS backups meet HIPAA requirements?

We cannot guarantee that data maintained as part of this program will be Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliant. Hospital and clinic faculty and staff are urged to contact IT Services for more information before signing up for the Backup and Recovery Service.

HIPAA contains standards and rules which govern the privacy of individually identifiable health information. This act includes the HIPAA Privacy Rule, which was finalized in December, 2000.

I'm using BaRS. Are my backed up files compressed?

By default, files being backed up are compressed if they are compressible. Files such as MPEGs and JPEGs are not compressed during the backup process because they are already compressed in their native format.

For BaRS, what is a full backup? What is a standard backup?

For BaRS, The Full option backs up all data, application, and System folders. By choosing this option you are choosing a more comprehensive backup but with an increased cost.